Policies

Shipping Policies

All orders within Switzerland are shipped via Swiss Post.  

Delivery time: 2–4 business days

 

Yes, I ship worldwide! 

Delivery time: 7–21 business days, depending on the destination  

 

Processing Time

All pieces are handmade with love. Please allow 1 to 4 weeks to prepare and ship your order if your piece is not already made or is not a one-off piece.

 

Returns

No returns or exchanges are accepted.

Energeeia does not support any stolen/lost items or damaged shipments.

If you have any question please ask via instagram or email on the contact page.

 

Care

Please make sure to always handwash your piece with cool to warm water.

Lay your piece flat and let it airdry.